Withdrawal Process

If you intend to withdraw your child from DIPS-G please, follow the below process:

1. Log In Through DIS – G Portal.

Please, complete the online transfer your DIPS-G parent username and password.

If you continue to have difficulty with logging in, and require a password reset, please e-mail registrar@dischool.com  to request a reset of your password.

2. Clear All Accounts

During the last two weeks prior to your child’s withdrawal from school, please ensure that all accounts are clear. This means returning all library and textbooks, returning the family passes, returning any ICT equipment or musical instruments, and ensuring outstanding fees are cleared in all departments.

Please note, that we will not be able to issue a withdrawal package unless all accounts are cleared. 

If you have questions about what remains outstanding, please, contact registrar@dischool.com

3. Request a Transfer Certificate (if applicable)

Transfer Certificates (TC) are now issued from KHDA. If your subsequent school is requesting an attested Transfer Certificate, please, contact our school office via e-mail.

A payment of AED 120 is required to issue an attested TC. The payment can be made by visiting our Accounts Department and presenting our team with a proof of payment. Please, note that the attested TC from KHDA will take 2-3 working days to process.

Changes to the KHDA Registration

There are new KHDA guidelines in place that now require all students who are moving to another school within Dubai to obtain a transfer certificate (TC) from their current school in order to complete the registration process in their new school.

For those leaving Dubai International Private School – Garhoud, please, ensure that you have requested this TC from our school office. There is a 120AED fee that must be paid at accounts and proof of payment must be submitted to our Accounts Department.

In order to ensure that we process and issue your Transfer Certificate and there are no undue delays, kindly, ensure that you clear all outstanding accounts with the school. For further questions regarding the transfer certificate process, kindly contact the school office.

5. Transfer Documentation

Documents will only be prepared on request.  If you are in need of any transfer documentation, please, inform the Admissions Office of your requested documents 2 weeks in advance.  If the student account has been cleared, the transfer documentation will be available on the last date of attendance. You are welcome to collect these documents from the Registrar’s office on between 8:30 am – 4:30 pm during regular working days. Please, understand that we will not be able to release any documentation prior to the last date of attendance.

TRANSFER PROCESS

If you know that you will be moving abroad before the documentation is expected to be available, please, make arrangement either for someone to collect these documents on your behalf or visit our accounts office to pre-arrange for an Aramex envelope at a cost of 120 AED. Please, send an e-mail to registrar@dischool.com attaching your receipt and delivery address.

Once the documents are available, we will ship the envelope and send you an e-mail with your tracking number.

For further clarification, please do not hesitate to contact our Admissions office at registrar@dischool.com

Kind regards,

DIPS-G Admissions Team

Parents’& Students’ Handbook 2024-2025